FAQ

The Custom Account Builder lets you design your perfect account exactly how you want it.

You choose the game, rank, skins, items, champions, level — everything. We then source an account that matches your specifications as closely as possible, often at better prices than other providers.

We offer accounts for all games. Whether it’s Rainbow Six, Valorant, TFT, Fortnite, Call of Duty or others — if you need it, we can get it.

Just use our Custom Builder and select your game, server, rank and more.

Every account goes through careful verification before it reaches you:

• Verified origin & clean history
• No ban risks or prior violations
• Complete handover of all credentials
• Secure handover via 2FA-protected portal

Most orders are delivered instantly to within a few hours after payment.

Since every account is individually prepared for you, special requirements may take a bit longer — but you’ll see the estimated time directly in the Builder.

Once your account is ready, you’ll get an email notification and can view the credentials in your personal Dashboard.

Access is protected by a 2FA code sent to your email. This ensures only you can see the data.

Via our Ticket System:

• Stripe (Credit/Debit Card)
• PayPal
• Apple Pay
• Google Pay

Via Discord we offer additional payment methods — just ask support.

All prices are in Euro (€).

We offer a 5-day warranty on all accounts. If something isn’t right within that period, we’ll take care of it.

Full details in our Refund Policy.

We review every case individually — where did the ban come from and how did it happen?

• Ban on our end: You get a refund or replacement
• Ban due to your actions: Unfortunately no refund possible
• Fraud attempts: Will be prosecuted

Fairness matters to us — in both directions.

Discord (recommended): 24/7 support — fastest way to get help.

Email: Response within a few hours.

We’ve created a detailed Security Guide that shows you step by step how to secure your account:

• Change email & password
• Enable 2FA
• Check linked accounts
• And more…

→ Open Security Guide

Yes! Our VIP program rewards loyal customers.

As a VIP member you can save up to 15% for life on every order. The more you order, the higher your VIP level and the better your discount.

Yes! We have a reward system in your Dashboard.

Earn points through various activities and redeem them for vouchers. Plus there are regular promo codes on Discord!

Yes! In your Dashboard you’ll find your personal referral link.

Share it with friends — they get 10% off their first order, and you earn rewards too!